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Compliance & Licensing

Every certificate. Every renewal date. Every issuer named.

The paperwork that backs the promises. We share full copies with prospective clients on board request, and with active clients as part of every annual review.

PSO/2009/0418
Operating since October 2009
ISO 9001 + 18788
Certified since 2019 · SGS-audited
UGX 2 bn
Public liability cover · Jubilee
100%
Officers NSSF-enrolled, 1,247 of 1,247

Operating licence

2 document(s)

Private Security Organisation Licence

PSO/2009/0418

Issued under the Police (Control of Private Security Organisations) Regulations. The originating licence dates from October 2009; the reference has been preserved through every renewal.

Issued by
Inspector General of Police, Republic of Uganda
Validity
Renewed annually · current expiry 31 December 2026
Copy
Available on board request

Firearms Operator Permit

FA-OP/UG/2009/118

Authorises KampalaGuards to issue firearms to vetted, individually-licensed officers. Every firearm is registered, serial-tracked, and audited by UPF quarterly.

Issued by
Uganda Police Force, Firearms Licensing Office
Validity
Renewed annually · current expiry 31 March 2027

Tax & statutory

3 document(s)

URA Tax Compliance Certificate

TIN 1000123456

Confirms PAYE, VAT, and corporate tax obligations are current. Required for tender participation with most banks and NGOs.

Issued by
Uganda Revenue Authority
Validity
Renewed annually · current expiry 30 June 2026
Copy
Available on request

NSSF Compliance Certificate

NSSF-EM-440218

All 1,247 active officers and 86 head-office staff enrolled. We publish NSSF remittance records to clients on request — officer welfare is non-negotiable.

Issued by
National Social Security Fund of Uganda
Validity
Renewed annually · current expiry 30 June 2026

URSB Company Registration

80020001234567

KampalaGuards Ltd. Annual returns and beneficial-ownership filings current.

Issued by
Uganda Registration Services Bureau
Validity
Active · Limited liability company since 2009

Quality & operations

3 document(s)

ISO 9001:2015 — Quality Management Systems

Cert. SGS-UG-9001-440

Covers our management of contracts, customer feedback, and internal process. Annual surveillance, three-year recertification.

Issued by
SGS Uganda Limited (UKAS-accredited)
Validity
3-year cycle · next surveillance audit September 2026
Copy
Audit summary available on request

ISO 18788:2015 — Private Security Operations Management

Cert. SGS-UG-18788-118

The international standard specifically for private security operations — covers human-rights compliance, use-of-force discipline, and accountability. KampalaGuards was among the first three Ugandan operators to be certified (2019).

Issued by
SGS Uganda Limited
Validity
3-year cycle · next surveillance audit September 2026
Copy
Audit summary available on request

ISO 27001 — Information Security Management

In audit (target Q4 2026)

We are in the middle of a multi-year programme to certify our platform and TOC under ISO 27001. We will not claim the certification until the certificate is in hand.

Issued by
SGS Uganda Limited
Validity
Stage-1 audit completed February 2026

Insurance

3 document(s)

Public Liability Insurance

Policy JIC-PL-44021

UGX 2 billion limit per occurrence, UGX 6 billion aggregate. Top-up cover available on request for events or specific contracts. Certificate of insurance issued per-client on contract signing.

Issued by
Jubilee Insurance Company of Uganda Ltd
Validity
Renewed annually · current expiry 31 March 2027
Copy
Certificate available on contract signing

Workers' Compensation & Group Personal Accident

Policy AAR-WC-92118

Mandatory cover under the Workers' Compensation Act. Every officer, every shift. Includes group personal accident cover for off-duty officers travelling to/from work.

Issued by
AAR Insurance Uganda Ltd
Validity
Renewed annually · current expiry 31 March 2027

Professional Indemnity

Policy SAN-PI-88004

UGX 1 billion cover for our risk-consulting practice. Required for board-level audit engagements with regulated institutions.

Issued by
Sanlam General Insurance Uganda Ltd
Validity
Renewed annually · current expiry 30 June 2026

Industry membership

2 document(s)

Private Security Guards Association of Uganda

PSGA-OP-118

David Mukasa serves on the Operations Committee. We support the PSGA's annual minimum-wage benchmarking exercise and have publicly committed to paying above the agreed floor.

Issued by
PSGA Uganda
Validity
Member in good standing since 2010

Uganda Manufacturers Association

UMA-AFF-320

Supports our industrial-sector practice (manufacturing plants, logistics, warehousing).

Issued by
Uganda Manufacturers Association
Validity
Affiliate member since 2016

Data protection

1 document(s)

Data Protection & Privacy Registration

PDPO-UG-2022-1418

Registered as a data controller and data processor under the Data Protection and Privacy Act, 2019. Our data-handling SOPs are aligned with GDPR Article 6/9 for clients with EU operations.

Issued by
Personal Data Protection Office, Uganda
Validity
Active · annual data-controller filing
How to verify

Every certificate above is independently verifiable.

Procurement teams in regulated sectors do not have to take our word for any of this. Each issuing body keeps a public-facing register or will confirm an active certificate on written request.

Police — PSO licence

Inspector General of Police, Private Security Organisation register. Written confirmation on letterheaded request to igp@upf.go.ug (with our PSO reference).

URA, NSSF, URSB

Each maintains an online verification portal. Compliance certificates carry a QR code; scan to confirm validity.

ISO certifications

Verifiable on the SGS Uganda public certificate register. Certificate numbers above are searchable.

Insurance

Jubilee, AAR, and Sanlam will confirm our policies in force on a regulated client's written request, citing our policy reference.

Audit our compliance

Want certified copies for your tender pack?

Send your procurement officer's request to compliance@kampalaguards.com — we issue certified copies of any document above within one working day, on letterhead, signed by Catherine Nabirye, Head of Compliance.

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